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Hannah

March 2023 Mini Blog - Hannah Twaite

Hi all, my name is Hannah Twaite and I'm a Training and Development Coach for HSM.

I'm going to be posting a monthly mini blog highlighting a specific theme, offering you information and guidance on the chosen subject. This month's theme is Equality and Human Rights. Please have a read of the information below and click on the links. 

Equality Act 2010

Equality – So many times I hear people say, equality means treating everyone as equals. How can this be? How can we treat individuals equally? If we treat individuals as equals, how is this promoting individualised care? How would you feel if you were not given fair opportunities to live your life as you wish to? Would this have an impact on your health and wellbeing? I know it would me.

Equality is not about treating everyone the same as equals; it’s about ensuring that access to opportunities is available to all by taking account of people’s differing needs and capabilities.

What does Equality mean in health and social care? HSM promotes equality, recognises diversity and seeks to offer opportunities and access to health and social care treatment regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Why is Equality important in Health and Social care? Equality in health and social care is paramount to the well- being and fair treatment of customers as it ensures they are treated fairly with respect and dignity.

Human Rights Act 1998

Human Rights - Human rights represent all the things that are important to us as humans, such as being able to choose how we live our life and being treated with dignity and respect.

What is the importance of human rights in health and social care? Human rights offer the importance of protection for us all, but especially those who may face abuse, neglect or isolation. The most important aspect of human rights is to empower and enable individuals to speak up and to challenge poor treatment from a public authority.

Links to further information and guidance

Equality Legislation

MIND Disability Discrimination

Equality - Human Rights Act

Citizens Advice - Human Rights Act Info

  • It's a huge responsibility, supporting a customer when they are at their most vulnerable. But you’re part of a team of skilled colleagues, and with advice just a phone call away, you’re never alone and you know that you are making a positive improvement to people's lives.
    Ian R, Lowestoft Care Worker
  • I enjoyed my induction training, everyone on the course was really nice, Hannah and Fiona were lovely and are brilliant trainers.
    Danielle K, Great Yarmouth Care Worker
  • Having only worked for Home Support Matters for two months now, the support and help I've received from colleagues at head office and the front-line carers I've had the pleasure of working with has been so incredible and made me feel so welcome to the company.
    Russ R, Great Yarmouth Care Worker
  • I love working for Home Support Matters as we help so many people that need help in their own home and enable them to remain independent. I love how it makes me feel and I know I make a difference to the people we help.
    Kerry-Anne B, Great Yarmouth Care Worker
  • I love working for Home Support Matters, every day I make a difference to people’s lives and it’s very rewarding. My hard work never goes unnoticed, and I’m always being praised by both customers and branch colleagues. I’ve come so far in such a short amount of time with all the training and support from other colleagues in the field.
    Danielle M, Great Yarmouth Care Worker
  • It’s a rewarding job looking after people in your local community delivering a good service for Home Support Matters.
    Angela K, Lowestoft Care Worker
  • I haven’t been happier than since I started working here, I’ve found my passion in helping others and it’s been an incredible experience ever since! It’s such a lovely team to work with, management values the employees and the training is brilliant. We get to go to different places and experience new working environments, meet new people and it’s simply great.
    Cheryl B, Great Yarmouth Care Worker
  • I love working for Home Support Matters. I’ve been here a year and I’ve already progressed in my job, moving from Care Worker to Care Co-ordinator in the short time I’ve been here. Colleagues are all friendly, helpful and very supportive.
    Emma Y, Care Coordinator