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Home Support

You may choose to work on our domiciliary service, providing ongoing support to individuals who want to remain in their own homes within their local community. Care provision is completely built around the person's needs and routines. You will receive ongoing training, and we will ensure you are competent in providing the support that is required.

Many people are opting for domiciliary care, otherwise known as care at home, because it puts them back in control of the support they receive. With one-to-one personal attention, from 30 minutes a week and up to several visits a day or overnight support, care plans are completely built around the individual.  

dinner tray

Working on this service you will provide a wide range of everyday tasks, including: 

  • Personal and continence care  
  • Managing medication  
  • Helping an individual to mobilise in and around their home  
  • Accompanying an individual to medical appointments or social outings  
  • Household tasks and meal preparation  
  • Clinical care, including catheter and stoma management and PEG feeding 


Sometimes people just need short term care provision, whether it is to support them or their loved one during a short period of illness, helping to get them back on their feet following an operation, or even to help build confidence after a fall.


  • It's a huge responsibility, supporting a customer when they are at their most vulnerable. But you’re part of a team of skilled colleagues, and with advice just a phone call away, you’re never alone and you know that you are making a positive improvement to people's lives.
    Ian R, Lowestoft Care Worker
  • I haven’t been happier than since I started working here, I’ve found my passion in helping others and it’s been an incredible experience ever since! It’s such a lovely team to work with, management values the employees and the training is brilliant. We get to go to different places and experience new working environments, meet new people and it’s simply great.
    Cheryl B, Great Yarmouth Care Worker
  • Having only worked for Home Support Matters for two months now, the support and help I've received from colleagues at head office and the front-line carers I've had the pleasure of working with has been so incredible and made me feel so welcome to the company.
    Russ R, Great Yarmouth Care Worker
  • I love working for Home Support Matters, every day I make a difference to people’s lives and it’s very rewarding. My hard work never goes unnoticed, and I’m always being praised by both customers and branch colleagues. I’ve come so far in such a short amount of time with all the training and support from other colleagues in the field.
    Danielle M, Great Yarmouth Care Worker
  • I love working for Home Support Matters. I’ve been here a year and I’ve already progressed in my job, moving from Care Worker to Care Co-ordinator in the short time I’ve been here. Colleagues are all friendly, helpful and very supportive.
    Emma Y, Care Coordinator
  • It’s a rewarding job looking after people in your local community delivering a good service for Home Support Matters.
    Angela K, Lowestoft Care Worker
  • I love working for Home Support Matters as we help so many people that need help in their own home and enable them to remain independent. I love how it makes me feel and I know I make a difference to the people we help.
    Kerry-Anne B, Great Yarmouth Care Worker
  • I enjoyed my induction training, everyone on the course was really nice, Hannah and Fiona were lovely and are brilliant trainers.
    Danielle K, Great Yarmouth Care Worker