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What we do

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Home Support Matters deliver care and support across a wide range of community-based services from welfare checks to very specialist services. Our experience includes support for people with disabilities, reablement care for those recovering from illness or injury, care for the elderly, expert clinical care with nurse oversight, live-in care, crisis rapid response support, and flexible support for people with dementia.

Home Support Services

Home Support

Care at home puts you in control of the support you receive with care plans built around you and your needs.

Live in Care

Round the clock care from a dedicated, reliable, expertly trained care worker who lives in with you in your home.

Palliative and End of Life care

Comfortable, dignified, and respectful care and support as a person reaches the end of their life.

Specialist Services

Continuing Health Care

Providing care within a community setting to individuals with a primary health care need who are eligible for NHS CHC funding.

Flexible Dementia Service

Support for people with dementia focused on reablement and sustaining people’s capacity to maintain their independence.

Rapid Response

An unplanned, rapid response night sitting service that reduces the need for admissions to hospital or a care home by supporting people to stay at home.

learning disability support

Learning Disability Supported Living

An alternative to residential care that empowers individuals to choose the support they need to lead an enriching and fulfilling life.

  • I love working for Home Support Matters, every day I make a difference to people’s lives and it’s very rewarding. My hard work never goes unnoticed, and I’m always being praised by both customers and branch colleagues. I’ve come so far in such a short amount of time with all the training and support from other colleagues in the field.
    Danielle M, Great Yarmouth Care Worker
  • Having only worked for Home Support Matters for two months now, the support and help I've received from colleagues at head office and the front-line carers I've had the pleasure of working with has been so incredible and made me feel so welcome to the company.
    Russ R, Great Yarmouth Care Worker
  • It’s a rewarding job looking after people in your local community delivering a good service for Home Support Matters.
    Angela K, Lowestoft Care Worker
  • I haven’t been happier than since I started working here, I’ve found my passion in helping others and it’s been an incredible experience ever since! It’s such a lovely team to work with, management values the employees and the training is brilliant. We get to go to different places and experience new working environments, meet new people and it’s simply great.
    Cheryl B, Great Yarmouth Care Worker
  • It's a huge responsibility, supporting a customer when they are at their most vulnerable. But you’re part of a team of skilled colleagues, and with advice just a phone call away, you’re never alone and you know that you are making a positive improvement to people's lives.
    Ian R, Lowestoft Care Worker
  • I love working for Home Support Matters. I’ve been here a year and I’ve already progressed in my job, moving from Care Worker to Care Co-ordinator in the short time I’ve been here. Colleagues are all friendly, helpful and very supportive.
    Emma Y, Care Coordinator
  • I enjoyed my induction training, everyone on the course was really nice, Hannah and Fiona were lovely and are brilliant trainers.
    Danielle K, Great Yarmouth Care Worker
  • I love working for Home Support Matters as we help so many people that need help in their own home and enable them to remain independent. I love how it makes me feel and I know I make a difference to the people we help.
    Kerry-Anne B, Great Yarmouth Care Worker