Happy New Year from Home Suppor Matters

As we bid farewell to another year, we want to take a moment to express heartfelt gratitude to every member of our incredible team and to our valued customers. Your unwavering dedication, support, and trust have been nothing short of inspiring.

To our team, thank you for your commitment to delivering excellent care and for your collaborative spirit. Together, you have worked tirelessly to provide the highest quality support to our customers and their families. Each of you has played a vital role in our success, and we couldn’t be prouder of what we have achieved together over the past twelve months.

To our customers and their families, thank you for placing your trust in us. Your partnership and feedback drive us to continuously improve and deliver the best possible care and support. We are honoured to be part of your journey and are committed to helping you achieve greater independence and quality of life.

As we step into 2025, our mission and values remain at the heart of everything we do. Together, we will continue to make Home Support Matters a place where customers choose to receive care and colleagues aspire to work. Let’s keep supporting and inspiring one another as we strive for even better outcomes for everyone.

Wishing you and your loved ones a joyful and healthy New Year. May 2025 bring new opportunities, growth, and success to all of us. Here’s to another fantastic year ahead!

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It’s a rewarding job looking after people in your local community delivering a good service for Home Support Matters.

Angela K, Lowestoft Care Worker
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It's a huge responsibility, supporting a customer when they are at their most vulnerable. But you’re part of a team of skilled colleagues, and with advice just a phone call away, you’re never alone and you know that you are making a positive improvement to people's lives.

Ian R, Lowestoft Care Worker
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I love working for Home Support Matters as we help so many people that need help in their own home and enable them to remain independent. I love how it makes me feel and I know I make a difference to the people we help.

Kerry-Anne B, Great Yarmouth Care Worker
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I love working for Home Support Matters, every day I make a difference to people’s lives and it’s very rewarding. My hard work never goes unnoticed, and I’m always being praised by both customers and branch colleagues. I’ve come so far in such a short amount of time with all the training and support from other colleagues in the field.

Danielle M, Great Yarmouth Care Worker
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Having only worked for Home Support Matters for two months now, the support and help I've received from colleagues at head office and the front-line carers I've had the pleasure of working with has been so incredible and made me feel so welcome to the company.

Russ R, Great Yarmouth Care Worker
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I love working for Home Support Matters. I’ve been here a year and I’ve already progressed in my job, moving from Care Worker to Care Co-ordinator in the short time I’ve been here. Colleagues are all friendly, helpful and very supportive.

Emma Y, Care Coordinator
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I enjoyed my induction training, everyone on the course was really nice, Hannah and Fiona were lovely and are brilliant trainers.

Danielle K, Great Yarmouth Care Worker
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I haven’t been happier than since I started working here, I’ve found my passion in helping others and it’s been an incredible experience ever since! It’s such a lovely team to work with, management values the employees and the training is brilliant. We get to go to different places and experience new working environments, meet new people and it’s simply great.

Cheryl B, Great Yarmouth Care Worker

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