Customer Spotlight: Rebecca G’s Festive Meal at Swallowtail Bistro

We’re delighted to feature one of our valued live-in care customers, Rebecca G, in this month’s newsletter.

Rebecca is an incredible individual who thrives on her involvement with Clicks Care Farm, her local care farm. Her contributions are truly inspiring—Rebecca, who attends her local Clicks Care Farm, helping to look after and care for all the small animals on the farm.🐾

This December, Rebecca had the opportunity to celebrate the season with a Christmas meal alongside friends at the Swallowtail Bistro in Acle. The festive occasion was filled with delicious food, great company, and warm holiday cheer. Rebecca shared that the meal was “lovely” and highlighted how much she enjoyed the experience.

Importantly, Rebecca expressed heartfelt gratitude for the support of her care worker, Jo D, who made the outing possible. “I wouldn’t have been able to go without Jo,” Rebecca said, reflecting on the vital role Jo plays in supporting her independence and helping her embrace opportunities like this one.

Rebecca’s story is a reminder of the value of community, connection, and the difference compassionate care can make. It’s wonderful to see her enjoying the festive season while also continuing to make such a positive impact at the care farm.

We’re so proud of Rebecca and all she achieves, and we wish her—and all our customers—a joyful holiday season!

R Gill and J Duale

R Gill

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“
I love working for Home Support Matters, every day I make a difference to people’s lives and it’s very rewarding. My hard work never goes unnoticed, and I’m always being praised by both customers and branch colleagues. I’ve come so far in such a short amount of time with all the training and support from other colleagues in the field.

Danielle M, Great Yarmouth Care Worker
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I enjoyed my induction training, everyone on the course was really nice, Hannah and Fiona were lovely and are brilliant trainers.

Danielle K, Great Yarmouth Care Worker
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I love working for Home Support Matters. I’ve been here a year and I’ve already progressed in my job, moving from Care Worker to Care Co-ordinator in the short time I’ve been here. Colleagues are all friendly, helpful and very supportive.

Emma Y, Care Coordinator
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I love working for Home Support Matters as we help so many people that need help in their own home and enable them to remain independent. I love how it makes me feel and I know I make a difference to the people we help.

Kerry-Anne B, Great Yarmouth Care Worker
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It's a huge responsibility, supporting a customer when they are at their most vulnerable. But you’re part of a team of skilled colleagues, and with advice just a phone call away, you’re never alone and you know that you are making a positive improvement to people's lives.

Ian R, Lowestoft Care Worker
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Having only worked for Home Support Matters for two months now, the support and help I've received from colleagues at head office and the front-line carers I've had the pleasure of working with has been so incredible and made me feel so welcome to the company.

Russ R, Great Yarmouth Care Worker
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It’s a rewarding job looking after people in your local community delivering a good service for Home Support Matters.

Angela K, Lowestoft Care Worker
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I haven’t been happier than since I started working here, I’ve found my passion in helping others and it’s been an incredible experience ever since! It’s such a lovely team to work with, management values the employees and the training is brilliant. We get to go to different places and experience new working environments, meet new people and it’s simply great.

Cheryl B, Great Yarmouth Care Worker

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